About Us

About the PCC

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The Postal Customer Council™ (PCC®) is a network of business mailers and representatives of the U.S. Postal Service®, who gather regularly to discuss and resolve local mailing issues. On both the national and local levels, Postal Customer Councils work to continually improve communication between the Postal Service™ and its customers..  

History of PCC

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The Postal Customer Council™ (PCC®)  was established in 1961 to improve  communications between U.S. Postal  Service® customers and managers. The  organization has grown increasingly more important since the 1970s, when business  mailing issues became its primary focus.   Today, there are more than 200 local Postal Customer Councils with  approximately 120,000 members across the nation. Regular meetings, educational programs, mailer clinics, and seminars keep members abreast of the latest Postal Service™ developments. Members also work closely with local Post Office™ locations to make mail service more efficient, resulting in improved delivery and greater customer satisfaction.  

Mission of the Gainesville-Ocala PCC

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  The Mission of The Gainesville-Ocala Postal Consumer Council is to:    

  • Promote local cooperation and support of Postal Service initiatives
  • Foster a close working relationship between the Postal Service and      business mailers
  • Share information and exchange ideas about new and existing Postal      Service products, services, programs, and procedures that affect business      mailers
  • Help PCC member organizations grow professionally through focused      educational programs
  • Establish a means of regular communication between customers and local      postal managers.
  • Inform postal customers of the latest changes in postal products,      services and rates.
  • Assist customers in improving their internal mail operations.
  • Create a better understanding of the Postal Service through business      meetings, mailer clinics, mailing seminars, tours of Postal facilities and      visits to other customers' plants.
  • Provide information necessary to make the most effective and efficient      use of postal products and services.
  • Provide an organized way for Postal speakers to introduce Postal      products, services and programs to the public.
  • Educate mailers on the proper use and implementation of automation and mailing list hygiene programs.


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